If you’re like us, you’ve probably spent countless hours researching every single small business CRM on the planet. Some are too complicated, some are too expensive and there’s always that other option that pops up, just as you’re about to lock down a decision.
Well, it’s time to breath a sigh of relief!
We’ve put in the hard yards, tested CRM’s in the real world with real business and tallied up the results.
The CRM Systems
We’ve jumped in and tested these popular small business CRM’s:
- CRM for Gmail
- Sugar CRM
The Testing Criteria
Everyone’s got a slightly different way that they’ll test a new system for their business. Our research shows that these are the ones that small business prefer:
- Ease of use
- Reporting features
- Integration with email
- Integration with other systems
- Support / Community / Resources
Let’s take a look at each category and how each CRM performed.
Ease of Use
Integration with email
Integration with other systems
Support / Community / Resources