The battle of the small business CRM's - we've declared a winner! | The Web Warriors

The battle of the small business CRM’s – we’ve declared a winner!

If you’re like us, you’ve probably spent countless hours researching every single small business CRM on the planet. Some are too complicated, some are too expensive and there’s always that other option that pops up, just as you’re about to lock down a decision.

Well, it’s time to breath a sigh of relief!

We’ve put in the hard yards, tested CRM’s in the real world with real business and tallied up the results.

The CRM Systems

We’ve jumped in and tested these popular small business CRM’s:

  • CRM for Gmail
  • Infusionsoft
  • Insightly
  • Sugar CRM
  • Zoho

The Testing Criteria

Everyone’s got a slightly different way that they’ll test a new system for their business. Our research shows that these are the ones that small business prefer:

  • Ease of use
  • Pricing
  • Reporting features
  • Integration with email
  • Integration with other systems
  • Support / Community / Resources

Let’s take a look at each category and how each CRM performed.

Ease of Use

 

Pricing

 

Reporting features

 

Integration with email

 

Integration with other systems

 

Support / Community / Resources

 

The verdict

 

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